Hotel Management In
Hospitality Sales

This short course on Hospitality Sales provides an essential foundation for understanding the techniques and strategies necessary to excel in sales within the hospitality industry. Participants will explore key concepts such as relationship building, sales tactics, negotiation skills, and the importance of customer service in driving sales. Through interactive exercises and real-world case studies, students will learn how to create effective sales presentations, manage client relationships, and utilize technology to enhance their sales efforts. By the end of the course, learners will be equipped with the skills to increase revenue and build lasting client partnerships in various hospitality sectors.

Overview

Sales Success in Hospitality: Tools and Techniques

Overview

Course Learning Objectives

Course Learning Outcomes (CLOs):

  1. Understand the key principles of sales in the hospitality industry.
  2. Develop effective sales strategies tailored to hospitality products and services.
  3. Enhance negotiation skills and customer relationship management.
  4. Implement technology tools to support sales efforts.

Student Learning Outcomes (SLOs):

  1. Describe the sales process and its importance in hospitality.
  2. Create a sales presentation that effectively communicates value.
  3. Analyze customer needs to provide tailored solutions.
  4. Demonstrate effective negotiation techniques in a hospitality context.

100% International

Study at your own pace from anywhere in the world

Recommended by 96% of our graduates

According to our latest alumni survey

50,000+ students

enrolled in Germany’s largest university

Study contents

Course Study Content

Course Content

  • Introduction to Hospitality Sales
    • Overview of the Hospitality Industry
    • The Role of Sales in Hospitality
  • Building Customer Relationships
    • Importance of Relationship Management
    • Techniques for Effective Communication
  • Sales Strategies and Techniques
    • Understanding the Sales Process
    • Developing a Sales Plan
  • Negotiation Skills
    • Key Concepts in Negotiation
    • Handling Objections and Closing Sales
  • Leveraging Technology in Sales
    • Using CRM Tools and Software
    • Online Sales Strategies and Digital Marketing
  • Case Studies and Practical Applications
    • Real-World Scenarios in Hospitality Sales
    • Group Activities and Role-Playing Exercises

Admission

Admission Criteria

  • Basic understanding of hospitality operations is recommended.
  • Experience in sales or customer service is beneficial but not required.
  • No prior experience in hospitality sales is necessary.

Careers

Career Opportunities

This course is ideal for hospitality professionals, sales representatives, and individuals looking to advance their careers in the hospitality sector. Potential job roles include:

  • Sales Manager
  • Hospitality Sales Executive
  • Account Manager
  • Business Development Coordinator
  • Event Sales Manager

Student reviews

Coming Soon.

Tuition fees

Hospitality Sales (Duration 1 Hours)

Elevate your career in the hospitality industry with our Hospitality Sales course, where you'll master the art of building relationships and closing deals!

150 $ / Total Cost

All our study programmes include the following benefits

  • Teaching and study material
  • Marking of your end-of-module exams
  • Monthly live and recorded tutorials
  • Use of the online campus
  • Individual study coaching
  • Online exams
  • Career coaching
  • Learn English for free

Our global recognition

IU is recognised by WES Canada and U.S., which means your degree can be converted to points in the local system for purposes of immigration, work, or studies.

As the first EU institution in UNESCO's Global Education Coalition, IU is committed to ensuring accessible quality education to students in crisis worldwide through free online micro-credentials.

Our company partners

For over 20 years, IU has established partnerships with leading global companies. This offers you the chance to gain firsthand experience through internships and projects and allow us to adapt our learning content to the ever-evolving needs of the labour market. You'll benefit from an education designed to bridge the gap between theory and real-world practice, ensuring your readiness for your future career.

Recognition

Recognition of previous achievements

Have you already completed a training course, studied at a university or gained work experience? Have you completed a course or a learning path through EPIBM LinkedIn Learning, and earned a certificate? Then you have the opportunity to get your previous achievements recognised, and complete your studies at EPIBM sooner.

Save time:

Skip individual modules or whole semesters!
Even before you apply for a study programme, we’ll gladly check whether we can take your previous achievements into account: 100% online, no strings attached. Simply fill in our recognition application form, which you can find under the content section of each study programme's webpage, and upload it via our upload section. You can also e-mail it to us, or send it via post.
Send an email to [email protected] to find out which previous achievements you can get recognised. You can get your previous achievements recognised during your studies. Recognition files

F.A.Q

Frequently Asked Questions

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