Hotel Management In
Housekeeping

This short course provides a comprehensive overview of housekeeping operations in the hospitality industry, focusing on the skills and knowledge required to maintain cleanliness, hygiene, and guest satisfaction. Participants will learn the best practices for room cleaning, laundry operations, inventory management, and effective communication within housekeeping teams. Through hands-on learning and practical case studies, this course will equip students with the techniques and standards necessary to deliver high-quality housekeeping services in hotels, resorts, and other hospitality settings.

 

Overview

Overview

Course Learning Outcomes (CLOs):

  1. Understand the fundamental principles of housekeeping operations in the hospitality industry.
     
  2. Apply best practices for room cleaning, laundry management, and inventory control.
     
  3. Develop skills in time management and task prioritization within housekeeping.
     
  4. Evaluate hygiene and safety standards in housekeeping operations.
     
  5. Demonstrate effective communication and teamwork in housekeeping settings.

Student Learning Outcomes (SLOs):

  1. Define key housekeeping terminology and concepts.
     
  2. Explain the steps involved in room cleaning and guest service.
     
  3. Demonstrate how to use cleaning equipment and supplies effectively.
     
  4. Assess the importance of hygiene and safety standards in housekeeping.
     
  5. Perform basic inventory management and linen handling procedures.
     
  6. Communicate effectively within a housekeeping team and with other departments.

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50,000+ students

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Study contents

Course Content:

Introduction to Housekeeping in Hospitality

  • Overview of housekeeping roles and responsibilities
  • Key terminology and concepts
  • Importance of housekeeping in guest satisfaction

Room Cleaning and Maintenance

  • Room cleaning procedures and standards
  • Use of cleaning tools and supplies
  • Inspection and reporting of maintenance issues

Laundry Operations

  • Managing laundry services (washing, drying, folding)
  • Linen inventory and storage
  • Ensuring quality control in laundry operations

Hygiene and Safety Standards

  • Health and safety regulations in housekeeping
  • Preventing the spread of infections and contamination
  • Safe handling of chemicals and cleaning agents

Time Management and Task Prioritization

  • Effective scheduling of housekeeping tasks
  • Prioritizing high-traffic areas and VIP rooms
  • Managing workload during peak periods

Inventory and Supply Management

  • Maintaining stock levels of cleaning supplies and guest amenities
  • Ordering and organizing housekeeping supplies
  • Tracking and managing linen inventory

Communication and Teamwork

  • Working effectively with other departments (front desk, maintenance)
  • Handling guest requests and complaints
  • Leadership and supervision in housekeeping teams

Sustainability in Housekeeping

  • Eco-friendly cleaning practices
  • Reducing waste and energy consumption
  • Implementing green initiatives in housekeeping

Admission

Admission

Admission Criteria:

  • Educational Background: Open to individuals with a high school diploma or equivalent. No prior housekeeping experience is required, though any experience in hospitality is a plus.
     
  • Language Proficiency: Applicants must have basic proficiency in English, as the course will be conducted in English.
     
  • Interest in Hospitality: Ideal for those seeking to enter or advance in the hospitality industry, specifically in housekeeping roles.

Who Would Benefit:

This course is suitable for:

  • Individuals looking to enter the housekeeping field in hotels, resorts, or other hospitality environments.
     
  • Current housekeeping staff who want to advance their skills and knowledge for career growth.
     
  • Aspiring hospitality professionals who want to understand the operations and standards of housekeeping.
     
  • Hotel managers or supervisors seeking to enhance their knowledge of housekeeping operations to better lead and manage their teams.
     
  • Small business owners (e.g., bed and breakfast operators) who want to improve their housekeeping practices.

Careers

Potential Job Opportunities After Completing the Course:

  • Housekeeper/Room Attendant: Performing cleaning and maintenance tasks in guest rooms and public areas of hotels or resorts.
     
  • Housekeeping Supervisor: Overseeing housekeeping staff, managing schedules, and ensuring high standards of cleanliness and guest service.
     
  • Laundry Attendant: Managing laundry services, handling linens, and maintaining laundry equipment.
     
  • Housekeeping Coordinator: Coordinating housekeeping activities, managing supplies, and ensuring rooms are cleaned and inspected on time.
     
  • Housekeeping Manager: Leading a team of housekeeping staff, overseeing operations, and managing inventory and budgets.
  • Public Area Cleaner: Maintaining cleanliness in common areas of hotels, such as lobbies, hallways, and restrooms.
  • Environmental Services Worker: Working in healthcare or institutional settings to ensure cleanliness and sanitation.

Student reviews

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Tuition fees

Housekeeping (Duration 1 Hours)

A practical introduction to housekeeping operations, focusing on cleaning standards, hygiene, and efficient management in the hospitality industry.

 

 

300 $

150 $ / Total Cost

All our study programmes include the following benefits

  • Teaching and study material
  • Marking of your end-of-module exams
  • Monthly live and recorded tutorials
  • Use of the online campus
  • Individual study coaching
  • Online exams
  • Career coaching
  • Learn English for free

Our global recognition

IU is recognised by WES Canada and U.S., which means your degree can be converted to points in the local system for purposes of immigration, work, or studies.

As the first EU institution in UNESCO's Global Education Coalition, IU is committed to ensuring accessible quality education to students in crisis worldwide through free online micro-credentials.

Our company partners

For over 20 years, IU has established partnerships with leading global companies. This offers you the chance to gain firsthand experience through internships and projects and allow us to adapt our learning content to the ever-evolving needs of the labour market. You'll benefit from an education designed to bridge the gap between theory and real-world practice, ensuring your readiness for your future career.

Recognition

Recognition of previous achievements

Have you already completed a training course, studied at a university or gained work experience? Have you completed a course or a learning path through EPIBM LinkedIn Learning, and earned a certificate? Then you have the opportunity to get your previous achievements recognised, and complete your studies at EPIBM sooner.

Save time:

Skip individual modules or whole semesters!
Even before you apply for a study programme, we’ll gladly check whether we can take your previous achievements into account: 100% online, no strings attached. Simply fill in our recognition application form, which you can find under the content section of each study programme's webpage, and upload it via our upload section. You can also e-mail it to us, or send it via post.
Send an email to [email protected] to find out which previous achievements you can get recognised. You can get your previous achievements recognised during your studies. Recognition files

F.A.Q

Frequently Asked Questions

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