Hotel Management In
Restaurant management

The Restaurant Management short course provides aspiring managers with the essential skills and knowledge required to successfully operate and oversee a restaurant. Covering key areas such as operations management, customer service, financial planning, and marketing strategies, this course equips students with practical insights and hands-on experience necessary to thrive in the competitive hospitality industry.

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Overview

Course Overview

Course Learning Objectives (CLOs)

  1. Understand fundamental principles of restaurant management and operations.
  2. Develop effective customer service strategies to enhance guest experiences.
  3. Analyze financial reports to make informed business decisions.
  4. Create marketing plans tailored to the restaurant industry.

Student Learning Outcomes (SLOs)

  1. Demonstrate the ability to manage daily restaurant operations efficiently.
  2. Apply customer service techniques to improve guest satisfaction.
  3. Interpret and utilize financial data for operational improvements.
  4. Design and implement effective marketing strategies for a restaurant.

100% International

Study at your own pace from anywhere in the world

Recommended by 96% of our graduates

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50,000+ students

enrolled in Germany’s largest university

Study contents

Course Content

  1. Introduction to Restaurant Management
    • Overview of the industry
    • Types of restaurants and their operational models
  2. Operations Management
    • Staff management and training
    • Inventory control and supply chain management
  3. Customer Service Excellence
    • Building a service culture
    • Handling customer complaints and feedback
  4. Financial Management
    • Understanding financial statements
    • Budgeting and cost control
  5. Marketing Strategies
    • Branding and positioning
    • Digital marketing in the restaurant industry
  6. Practical Case Studies
    • Real-world scenarios and problem-solving exercises

 

Admission

Admission Criteria

  • A passion for the food and hospitality industry.
  • No prior experience in restaurant management is required, but beneficial.
  • Minimum age of 18 years.

Careers

Career Opportunities

. Restaurant Manager

A Restaurant Manager oversees the daily operations of a restaurant, ensuring that it runs smoothly and efficiently. They are responsible for managing staff, controlling costs, maintaining quality standards, handling customer service issues, and implementing marketing strategies to attract and retain customers.

2. Assistant Manager

An Assistant Manager supports the Restaurant Manager in daily operations. This role involves overseeing staff, ensuring compliance with health and safety regulations, managing inventory, and stepping in to handle operations in the manager's absence. They often focus on training new employees and improving customer service.

3. Front of House Manager

A Front of House Manager focuses on the dining area and guest experience. They manage host staff, waitstaff, and bartenders, ensuring that guests receive excellent service. This role includes supervising reservations, maintaining the ambiance of the restaurant, and addressing any guest concerns.

4. Catering Coordinator

A Catering Coordinator manages catering services for events, ensuring that all details are executed smoothly. This includes planning menus, coordinating with chefs and staff, managing logistics for events, and communicating with clients to meet their needs and expectations.

5. Event Manager

An Event Manager is responsible for planning and executing events, which can range from corporate functions to weddings. They handle everything from budgeting and scheduling to vendor management and on-site coordination, ensuring that events run seamlessly and meet the client's vision.

Student reviews

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Tuition fees

Tuition fees (Duration 1 Month)

Covering the essential skills and knowledge required to operate and manage a successful restaurant.

300 $

150 $ / Total Cost
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All our study programmes include the following benefits

  • Teaching and study material
  • Marking of your end-of-module exams
  • Monthly live and recorded tutorials
  • Use of the online campus
  • Individual study coaching
  • Online exams
  • Career coaching
  • Learn English for free

Our global recognition

IU is recognised by WES Canada and U.S., which means your degree can be converted to points in the local system for purposes of immigration, work, or studies.

As the first EU institution in UNESCO's Global Education Coalition, IU is committed to ensuring accessible quality education to students in crisis worldwide through free online micro-credentials.

Our company partners

For over 20 years, IU has established partnerships with leading global companies. This offers you the chance to gain firsthand experience through internships and projects and allow us to adapt our learning content to the ever-evolving needs of the labour market. You'll benefit from an education designed to bridge the gap between theory and real-world practice, ensuring your readiness for your future career.

Recognition

Recognition of previous achievements

Have you already completed a training course, studied at a university or gained work experience? Have you completed a course or a learning path through EPIBM LinkedIn Learning, and earned a certificate? Then you have the opportunity to get your previous achievements recognised, and complete your studies at EPIBM sooner.

Save time:

Skip individual modules or whole semesters!
Even before you apply for a study programme, we’ll gladly check whether we can take your previous achievements into account: 100% online, no strings attached. Simply fill in our recognition application form, which you can find under the content section of each study programme's webpage, and upload it via our upload section. You can also e-mail it to us, or send it via post.
Send an email to [email protected] to find out which previous achievements you can get recognised. You can get your previous achievements recognised during your studies. Recognition files

F.A.Q

Frequently Asked Questions

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